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Privacy Policy

 Last Updated: September 19, 2026


Tape City Art (“Tape City Art,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

Tape City Art is operated by Tina Ngo Designs, LLC. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit TapeCityArt.com, purchase our products, contact us, or otherwise interact with our website.

By using TapeCityArt.com, you acknowledge the practices described in this Privacy Policy.


1. Information We Collect

We may collect personal information that you voluntarily provide when you make a purchase, create an account, subscribe to communications, submit a contact form, participate in a promotion, or otherwise interact with our website.

This information may include:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order and purchase information
  • Account information, if accounts are available
  • Communications you send to us
  • Marketing preferences

Payment information may be collected and processed by our third-party payment processors. Tape City Art may not directly store complete credit or debit card information.


2. Information Collected Automatically

When you visit TapeCityArt.com, certain information may be collected automatically through cookies and similar technologies.

This information may include:

  • IP address
  • Browser and device information
  • Pages visited
  • Referring websites
  • Approximate location derived from IP address
  • Website interactions
  • Date and time of visits
  • Shopping and checkout activity

We may use this information to operate our website, understand how customers use it, improve our products and services, prevent fraud, and measure website and marketing performance.


3. How We Use Your Information

We may use personal information to:

  • Process and fulfill orders
  • Process payments
  • Ship products
  • Send order confirmations and shipping updates
  • Provide customer service
  • Respond to questions and requests
  • Manage returns, exchanges, or refunds
  • Maintain and improve TapeCityArt.com
  • Prevent fraudulent or unauthorized transactions
  • Maintain business and transaction records
  • Comply with legal and tax obligations
  • Send marketing communications when permitted
  • Measure the effectiveness of our website, advertising, and marketing

We use personal information only for legitimate business purposes and as otherwise permitted or required by applicable law.


4. Email and Marketing Communications

If you subscribe to our email list or otherwise consent to receive promotional communications, we may send information about new Tape City Art products, art kits, workshops, promotions, events, and other updates.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the email.

Even if you unsubscribe from marketing communications, we may still send transactional or service-related communications regarding your purchases or interactions with us.


5. Cookies and Similar Technologies

TapeCityArt.com may use cookies, pixels, analytics tools, and similar technologies to operate the website and understand how visitors interact with it.

These technologies may be used to:

  • Maintain website functionality
  • Remember preferences or shopping-cart information
  • Analyze website traffic and performance
  • Understand customer behavior
  • Prevent fraud
  • Measure advertising and marketing effectiveness
  • Provide relevant advertising where applicable

Depending on your browser, device, location, and the technologies used on our website, you may have options to manage or disable certain cookies.

Disabling cookies may affect some website features.


6. How We Share Information

We do not sell personal information for money.

We may share information with service providers and business partners when reasonably necessary to operate our business, including providers that assist with:

  • Website hosting and e-commerce services
  • Payment processing
  • Order fulfillment
  • Shipping and delivery
  • Email and marketing services
  • Website analytics
  • Advertising
  • Fraud prevention
  • Accounting and business administration

These providers may receive information necessary to perform services on our behalf and may maintain their own privacy policies.

We may also disclose information if required by law, legal process, court order, or governmental request, or when reasonably necessary to protect our rights, customers, business, or others.

If Tina Ngo Designs, LLC or Tape City Art is involved in a merger, acquisition, sale, restructuring, or similar business transaction, information may be transferred as part of that transaction subject to applicable law.

7. Payment Information

Purchases made through TapeCityArt.com may be processed through third-party payment providers.

Payment providers may collect information such as your payment card number, billing information, and transaction details according to their own privacy policies and security practices.

Tape City Art does not intentionally store complete payment card numbers unless necessary and permitted through the systems used to operate the website.

8. Children's Privacy

Tape City Art creates products and creative activities that may be enjoyed by children; however, TapeCityArt.com is intended for use by adults purchasing products for themselves or others.

We do not knowingly collect personal information directly from children under 13 through our website without appropriate parental consent.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so we can review the situation and take appropriate action.

9. Social Media

Tape City Art may maintain accounts on social media platforms.

If you interact with Tape City Art through a social media platform, that platform may collect or process information according to its own privacy practices.

Information you choose to make publicly available through social media may also be visible to other users.

10. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no website, electronic transmission, or data-storage system can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information transmitted or stored electronically.

11. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business and tax records, resolving disputes, preventing fraud, and complying with legal obligations.

Retention periods may vary depending on the type of information and the reason it was collected.


12. Your Privacy Choices

Depending on where you live and applicable law, you may have certain rights or choices regarding your personal information.

These may include the ability to:

  • Request information about personal data we maintain about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Opt out of promotional email communications
  • Manage certain cookies or tracking technologies
  • Exercise other privacy rights available under applicable law

Some information may need to be retained when required for legal, accounting, tax, fraud-prevention, or other legitimate business purposes.

To submit a privacy-related request, please contact us using the contact information provided on TapeCityArt.com.

We may need to verify your identity before completing certain requests.


13. Third-Party Websites and Services

TapeCityArt.com may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, security, or content of websites and services that we do not control.

We encourage you to review the privacy policies of third-party services before providing them with personal information.


14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, business practices, technologies, or legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

Material changes may be communicated through additional notices when appropriate or required by law.

15. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact us through the contact information provided on TapeCityArt.com.

Tape City Art
Operated by Tina Ngo Designs, LLC
Texas, USA

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